Empathy: the intangible architecture that supports our deepest connections; the unseen building blocks that help us to understand the needs, perspectives and motives of others; the ticket for a society racked with hate?
London has got to be one of the loneliest cities in the world. For all its diversity and cultural heft, and despite 8.5m inhabitants crowding its boroughs, its tendency toward detachment is pervasive. New Yorkers are zealously friendly. Parisians, while cranky, communicate with passion. Londoners like to pretend everyone else simply does not exist.